Last Updated: October 1, 2025
Model Techie (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our website support services, website maintenance solutions, and secure website solutions.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal data:
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Contact Information: Name, email address, phone number, and company details provided when you request support or subscribe to our services.
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Service-Related Information: Website URLs, hosting details, and technical specifications necessary to provide website maintenance and secure website solutions.
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Usage Data & Analytics: Information about how you interact with our website, such as IP address, browser type, device details, and pages visited.
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Cookies & Tracking Technologies: Small files stored on your device that help us improve user experience and provide customized website support services.
2. How We Use Your Information
We use personal information for the following purposes:
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To provide and manage website maintenance and support services.
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To respond to inquiries, troubleshoot issues, and deliver secure website solutions.
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To send service updates, security alerts, and marketing communications (where permitted).
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To analyze website performance and improve user experience through tools like Google Analytics.
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To comply with legal and regulatory requirements.
3. Cookies & Tracking Technologies
Our website uses cookies, pixels, and similar technologies to:
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Remember user preferences and improve navigation.
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Track performance and measure effectiveness of website support services.
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Provide insights into visitor behavior using Google Analytics.
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Support real-time communication through integrated live chat tools.
You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.
4. Third-Party Integrations
We may share limited data with trusted third-party providers to deliver our services effectively:
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Google Analytics: To analyze traffic and usage patterns.
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Live Chat Tools: To offer real-time support and improve customer service.
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Email & CRM Platforms: For communication, invoicing, and account management.
These third parties are bound by contractual obligations to protect your information in compliance with GDPR, CCPA, and other applicable laws.
5. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
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Consent: When you subscribe to newsletters or allow cookies.
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Contractual Necessity: To provide website maintenance and secure website solutions.
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Legitimate Interests: For analytics, fraud prevention, and service improvements.
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Legal Obligation: To comply with applicable regulations.
6. CCPA Compliance (California Residents)
If you are a California resident, you have the right to:
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Know what personal information we collect and how it is used.
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Request deletion of your personal information.
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Opt out of the sale of personal data (we do not sell your data).
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Exercise non-discrimination when exercising privacy rights.
Requests can be submitted to privacy@modeltechie.com.
7. Data Security
We implement industry-standard security practices to protect personal data, including encryption, secure servers, and restricted access. While we strive to provide secure website solutions, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to provide website support services, comply with legal obligations, and resolve disputes.
9. Your Rights
Depending on your location, you may have the right to:
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Access, update, or correct your personal data.
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Request deletion of your information.
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Restrict or object to certain types of data processing.
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Request data portability.
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Withdraw consent at any time (without affecting prior lawful processing).
To exercise these rights, contact us at privacy@modeltechie.com.
10. International Data Transfers
Your data may be stored or processed outside your country of residence. When transferring personal information internationally, we take appropriate safeguards to ensure compliance with data protection laws.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our practices. Updates will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Model Techie – Privacy Team
Email: privacy@modeltechie.com
